The main part is turning off Windows protection and allowing driver loading; the launcher does the rest.
Requirements
Tick what matches your PC:
- Windows 10 (any build) or Windows 11 up to 23H2, x64
- Intel or AMD CPU, Xeon and FX included
- NVIDIA or AMD GPU
- The game runs in borderless or windowed mode
System requirements
- Operating system Windows 10 or 11 Windows 10: all builds; Windows 11: 21H2 – 23H2
- Processor Intel or AMD Including Xeon and FX
- Graphics card NVIDIA or AMD
- Game mode Borderless window or windowed
- Launchers Steam
- Built-in spoofer Yes
Preparation
Remove third-party antivirus and anti-cheats Kaspersky, Avast, ESET and the like, plus FaceIT and Riot Vanguard, conflict with the loader. They must be uninstalled, not just paused.
- Open Settings → Apps → Installed apps (or Control Panel → Programs and Features).
- Uninstall any third-party antivirus (Kaspersky, Avast, AVG, ESET, 360, Malwarebytes, etc.). Pausing or disabling is not enough — the antivirus driver stays resident.
- Uninstall the FaceIT AC and Riot Vanguard anti-cheats if present — they block third-party software at the kernel level.
- FaceIT is the CS2 anti-cheat, Vanguard is the Valorant one. If you don't play those games, they are safe to remove.
Fully disable Windows Defender The #1 cause of “it won't launch”. Disable it for real: manually first, then remove it from startup, reboot, and finish it off with Defender Control.
- Step 1. Turn protection off by hand. Open Windows Security → Virus & threat protection → Manage settings and switch every toggle off:
- Real-time protection — Off.
- Cloud-delivered protection — Off.
- Automatic sample submission — Off.
- Tamper Protection — Off. Turn this one off first, otherwise the others switch themselves back on.
- Step 2. Disable reputation-based protection. In Windows Security → App & browser control → Reputation-based protection → Settings, turn everything off (SmartScreen, potentially-unwanted-app blocking).
- Step 3. Remove Defender from startup. Open Task Manager (Ctrl+Shift+Esc) → Startup apps tab, find Windows Security notification icon and click Disable.
- Step 4. Restart your computer. This is mandatory — some Defender services only unload after a reboot.
- Step 5. Finish with Defender Control. Download Defender Control (archive password: r1xon), run it as administrator and click Disable Windows Defender — the tile turns red.
- If your antivirus deletes the utility itself, protection is still active — go back to step 1. The file ships zipped on purpose so Defender can't wipe it before it's disabled.
Disable Core Isolation Memory Integrity blocks the driver from loading. Takes a minute to switch off.
- Open Windows Security → Device security → Core isolation details.
- Turn off Memory Integrity and restart the PC.
- Install DirectX SDK (June 2010) download DirectX SDK.
- Install the latest Visual C++ Redistributable download Visual C++.
- Install .NET Framework download.NET Framework.
- Lift the driver-loading block: run win11_driver_OFF.reg and confirm the registry entry. The file is in the Medusa account area under “Downloads”.
- Reboot the computer — the changes do not apply until you do.
- Close everything forbidden by the developer's terms: third-party overlays, anti-cheats and recording software.
Launch
- Download the Medusa launcher from your account area, “Downloads” section. The account links sit under this page title — pick the region closest to you.
- Run the launcher as Administrator, paste your key into the License key field and press Activate.
- Press Inject and wait for the download to finish.
- The main window closes and a console stays. The spoofer offers to apply itself — accept it if you are coming back after a ban.
- Start Steam as Administrator and launch the game from it. The game inherits the rights automatically.
- Wait for the game main menu and press
F2— the console will hook the game. - The product menu opens on
Insert. The key can be changed under Settings.
Problems & fixes
14Critical error occurred
free_driver_info_ex
Cannot map physical address 0x1000
Driver status: C0E90002
Driver status:?
winver and compare the build with the product requirements.Driver already loaded
d3dx9_43.dll error
Failure connect
Subscribe expired
Subscribe banned
HWID mismatch
HWID reset requested, expect a decision
Server internal error or Unrecognized response
The menu does not open after a successful launch
Nothing matches. Run R1XON Checker or write to support — we will sort it out.
Advanced setup — only if it still won’t launch
Update Visual C++ and DirectX Up-to-date runtimes keep the loader and overlay from crashing at start.
- Install Visual C++ Redistributable x64 and restart the PC.
- Update DirectX if you haven't in a while.
Use a VPN for download and activation CIS ISPs often block the activation servers. A VPN is needed while downloading the loader, activating the key and injecting — you can turn it off before joining a match.
- Use a full VPN — an app that routes all traffic, not a browser proxy or extension: half the support tickets come from exactly this. In Happ and similar clients turn on TUN mode.
- Turn the VPN on before downloading the loader and activating the key. If something won't load, switch country (Europe or the US usually work).
- After a successful inject you can turn the VPN off before the match to avoid extra ping.
Sync Windows time A wrong system clock breaks key authorization against the license server.
- Open Settings → Time & language → Date & time, enable Set time automatically and click Sync now.
FAQ
4How is Lite different from Full?
Which key opens the menu?
Insert. Under Settings you can assign your own key, as well as the panic and battle-mode keys.Does it work on modded servers?
Where do I get the key after payment?
Still stuck?
Run R1XON Checker first — it pinpoints most launch problems in 30 seconds. If it still fails, attach the checker report to your support ticket and we’ll sort it out fast.